Privacy Policy

Collection of Personal Information


General Information
Cruise-fares collects personal details to facilitate service bookings. This may include your name, email address, phone number, and home address. We may also gather billing information such as credit card number, cardholder name, and expiration date. This data is essential for making travel arrangements, contacting you, and processing necessary transactions.

Information About Travel Companions
When booking for another person, we will request their details and preferences. It is your responsibility to share their information with us with consent. 

 Data from External Sources
We may gather personal and non-personal information from our partners, affiliates, and other third-party sources, which we then integrate into our records. This includes details such as your current address and other demographic information. Depending on your privacy settings, we may also access location data to provide you with personalized content.

Automatic Data Collection
Cruise-fares automatically tracks information from your device to access our website. This includes the URL you came from, the pages you view on our site, your IP address, and your email. Our web servers log IP addresses to analyze the traffic pattern of the user. We may also collect data on your online activities, such as bookings you made, or destinations you searched for. This information helps us to enhance user experiences and prevent fraudulent activities.

How We Use Your Information
When you book a service with Cruise-fares, we gather various details, including names, ages, birth dates, and gender. To process your transactions, we may also collect billing information such as credit card holder names, credit card numbers, and expiration dates. The information we collect is used to:

  • Deliver the services you requested.
  • Provide confirmation and travel updates.
  • Alert you to price changes and special deals.
  • Send you email and SMS notifications.
  • Address any questions, bookings, or feedback.
  • Enforce our Terms of Use.
  • Resolve or troubleshoot any issues.
  • Fulfill any purpose discussed with you when you provided your information.

Communication: Email and SMS
At Cruise-fares, we collect data to provide you with relevant advertisements. We use cookies and other technologies to collect information and provide personalized results as per your searches. Our goal is to keep you updated with the latest travel trends as per your preference, which is why we may use your email or phone number to send you updates via email and SMS (text messages). This may include information about cruise packages for destinations you’ve searched on our site, as well as special offers or services you’ve viewed. If you prefer not to receive promotional messages, please send a request to support@cruise-fares.com.

Communication Policy Overview
At Cruise-fares, we prioritize clear and effective communication with our users to keep you updated on travel details and bookings. We use email and SMS (text messages) for the following purposes:

  • Booking Confirmations: We provide confirmation details and essential updates to ensure you have all the necessary information for your trip.
  • Travel Alerts: We keep you informed about changes, such as itinerary updates, amendments, and delays.
  • Pre-Departure Information: We send important details, including check-in instructions, packing tips, and any required travel documents for your journey.
  • Payment and Insurance Reminders: We send reminders about deposit deadlines, final payments, and insurance options.
  • Post-Travel Communication: We value your feedback and may reach out for your opinions or to inform you about related travel opportunities.

Your Control:
Your privacy is our top priority, and we respect your preferences regarding communication. You have complete control over marketing updates and can opt out of receiving non-essential emails or SMS messages. To unsubscribe, simply email us at support@cruise-fares.com.

Sharing Your Information
Who receives your information?
We share your information with:

  • Our Partners and Service Providers: To arrange your travel, we may disclose your information to our third-party partners, including cruise lines, transaction facilitators, and vendors handling shore excursions.
  • External Service Providers: We may also share your personal and booking details with external vendors who perform services on our behalf. This can include tasks related to marketing research, referral programs, customer service, marketing, and fraud prevention.
  • Referral Links: If you access the Cruise-fares website through an external link or click on a third-party link from our site, some of your information might be shared with that referring party.
  • Affiliates and Subsidiaries: We may provide your information to our affiliates, parent company, or subsidiaries to offer you information about cruise-related or other products and services that may interest you.

How Cruise-fares Uses and Shares Your Personal Information
At Cruise-fares, we occasionally share aggregated data that does not include personal details to enhance our programs and content, ensuring they align with our users' interests.
When you submit a review, you consent to us showcasing it across our platforms using the username. You also allow us to merge it with other reviews. In the event of Cruise-fares or any of its assets being acquired, your information may be among the transferred assets.

Accessing Your Information
If you want to remove your personal information, please contact Cruise-fares at support@cruise-fares.com. While we may retain some information for analytical and record-keeping purposes, you can request changes to or deletion of your details from your account.

Your Choices
You can choose not to provide Cruise-fares with personal information. However, this may be required for booking travel, accessing certain website features, or using specific functionalities. You can also request that Cruise-fares update, add, or remove information from your account.

To unsubscribe from marketing emails, please send a request to support@cruise-fares.com. Keep in mind that Cruise-fares may still send you other essential communications, such as updates on your travel reservations, administrative notices, and surveys related to your transactions on our site. Unsubscribing from these messages may not be possible. 

Cookies and Other Technologies
At Cruise-fares, we use cookies and similar technologies to improve your experience on our website, analyze site performance, and personalize your interactions with our services.
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They are essential for making websites function efficiently and for providing valuable information to site owners. Cookies help us:

  • Ensure the website functions correctly.
  • Gather data on how visitors use our site, including which pages they visit.
  • Remember your preferences and offer enhanced, personalized features.
  • Recognize you as a user and provide relevant features.
  • Tailor content and advertisements to each user.

We also employ Web beacons, pixel tags, or Web bugs, which serve a similar purpose as cookies. These tiny graphics help track user traffic patterns between pages on our site, interact with cookies, monitor visitor activity, and boost site performance. Additionally, we may allow our service providers to use Web beacons to track which emails have been opened and monitor visitor behavior on our site. This helps us evaluate the effectiveness of our content and marketing strategies.
If you have any questions or concerns about our use of cookies, please mail us at support@cruise-fares.com.
By continuing to use our website, you agree to our use of cookies as outlined in this Cookies Policy.

How We Protect Your Information
We recognize that online transactions and bookings can pose risks to your details. We take the privacy of your information very seriously and strive to ensure its security and confidentiality. While we have implemented strong measures to protect the information you provide, it is important to note that no online system can be entirely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability. Access to personal information is restricted to authorized personnel only, and such access is limited to legitimate business purposes. Furthermore, your credit card information is not shared with third parties, and all payment transactions are encrypted with SSL technology to ensure secure processing. 

How You Can Enhance Your Privacy 
To further protect your privacy, avoid sharing sensitive details such as reservation numbers or account information with unauthorized individuals or third-party data collectors. Sharing such information may compromise your account's security and expose it to unauthorized access.

Children's Privacy
Our website is intended for general audiences and does not cater to children under the age of 13. We do not intentionally collect personal information from minors. If you are under 13, please avoid accessing the site or submitting any personal details. If you suspect we might have collected information from or about a child under 13, please contact us at support@cruise-fares.com. 

External Links
Our website may contain links to external sites not covered by this privacy policy. Please review the privacy policies of any external websites you visit to understand their policy of collecting user data.

Accessing Cruise-fares.com from Outside the United States
If you access our platform from outside the United States, please be aware that your data may be transmitted to, stored, and processed in the United States, where our servers are located. We may also share this information with our affiliates, subsidiaries, or other third parties in different countries. Data protection and privacy laws in the United States and other jurisdictions may differ from those in your home country and may not offer the same level of protection. Nevertheless, we take steps to protect your privacy. By using our website, you consent to share your information with third parties.

Contact Information
For any questions or concerns about our privacy policy, please email us. support@cruise-fares.com